Employee monitoring software is used by businesses to keep track of their staff members’ computer activities such as software usage, internet browsing, networking interactions, active and idle computer time, and more. Managers can use the reports generated by the software to evaluate the output and performance of employees and to plan strategies to improve their productivity. Businesses can use this platform to monitor all devices used by their employees from a central location. The software can be deployed over a business network for centralized log viewing. Companies can also utilize remote desktop software to monitor their employees. Start by checking our leader FlexiServer, and other recommended solutions in this category.
Employee monitoring software is becoming a preferred solution by companies that demand tight control over their intellectual properties or close monitoring of staff productivity. With the advent of cloud programs today, this software type now caters to a wide range of small business and large enterprise across various industries.
How to choose the best employee monitoring software becomes overwhelming when you’re faced with dozens of platforms, both on-premise and cloud-hosted. In this article, we’ll help you understand the fundamental concepts about this niche and, hopefully, you can make a more informed decision in your quest for the best solution.
Leverage the free trial plans or demo offered by employee monitoring software providers when choosing an ideal solution. Through the free trial plans you can experience firsthand how each of your shortlisted choice adapts to your processes. Likewise, you can easily do a comparison of the pros and cons of employee monitoring tools based on actual experience and match it with our user reviews to get a fuller picture. As a matter of convenience to you and to put efficiency to your product research, it is best to try the software solutions currently enjoying the highest SmartScore rankings and Customer Satisfaction Rating in our employee monitoring software reviews. These include: Teramind, Veriato 360, SentryPC, NetVizor and InterGuard.
Employee monitoring tools apply to any business and industry. But they are most ideal for companies with the following situations:
What is employee monitoring software for enterprises? Whether it’s for small business or large corporations, many employee monitoring software solutions have similar monitoring activity tools. These include silent tracking, alerts, task management, remote desktop control and GPS tracking. The main difference with an enterprise system will be the scale of capabilities. Enterprise can cover hundreds of employees with add-on extensions to further scale the features. In fact, many vendors appeal to small businesses, then they offer scalable price plans to meet enterprise requirements.
There are no distinct types of employee monitoring software. The features are standard across business size, types and industry. We can categorize the software though by how it’s used or the goal it’s intended for.
Our detailed comparisons indicate that the best employee monitoring software tracks the staff’s computer usage beyond web visits. It can monitor opened, deleted or modified files and files that are copied or printed to a disk. There are many features that make activity monitoring possible and here are the major ones that you should look for in a software.
Silent mode. Silent or stealth tracking is essential to employee tracking. When employees don’t know that they’re being monitored, they can’t circumvent the tracking system. Conversely, when employees know they’re be tracked it may create resentment and demoralization. The best employee monitoring software solutions should have a silent mode setting to enable you to observe employee behavior with confidentiality. Silent tracking is also important when dealing with freelancer, contractors or telecommuting staff, where you have less control over work ethics.
Deployment. Deployment can be on-premise or cloud-hosted. On-premise, where the software is installed in your server, is the standard deployment, but cloud employee monitoring software, wherein the system is hosted in a vendor’s server, is getting popular. The main advantage of cloud-hosted is that employees can be tracked remotely.
Alerts. The employee monitoring software is in place to promote good user behavior. But when security is breached or protocols are violated, the system notifies you at once. This is critical especially for teams dealing with sensitive or confidential data.
Moreover, alerts can be customized with rules. Because not all breaches have the same impact on your operation, alerts can be set according to levels or criteria to merit the appropriate response. Typical rules are based on user behavior, such as, email destination or web access, file transfers and instant messaging. For example, rules can block unauthorized emails or disable intranet access to unknown IP address. Most importantly, alerts let you capture at once serious policy violation like writing to an external drive or file transfer and stop the activity on its tracks to minimize the impact of the security breach.
Remote desktop control. Many employee monitoring software allows for remote control of sessions from an employee’s device or browser. The keyboard or mouse of a company-issued laptop can be disabled when a violation occurs to prevent escalation. Likewise, screen capture or live tracking can be activated for real-time monitoring of remote devices.
Cloud-hosted employee monitoring software make it possible to extend security alerts to devices anywhere in the globe where they’re connected to the internet. In such setup, security rules can be preset to warn of devices that disconnect from the internet, a potential attempt to disable the tracking software.
GPS tracking. Some systems are equipped with GPS tracking, especially to monitor vehicle use. The employee monitoring software tracks the GPS device installed in the vehicle and logs its location in real time in a centralized database.
Evaluation of employee productivity. Employee monitoring software also tracks employee productivity beyond logging in and out of working hours. Not only does it show the sites or apps being used, but how they’re being used. Employee activity can be given context if it’s productive or wasteful to your operation. Is your collaboration app being used to push a project or to chat about the latest work gossip? Similarly, you can easily spot idle employees. The software acts as a management assessment tool in this aspect, where it generates reports that highlight work inefficiencies in your departments, so you can institute corrective measures.
Task management. Employee monitoring software solutions may have this feature or it’s integrated from another system like a project management solution. Task management includes the assigning, scheduling and monitoring of tasks.
Time tracking. This feature can also be integrated or as an add-on. Similar to the various time tracking apps that integrate with employee monitoring software, an integrated tool does a good job at tracking worked hours down to the minute. This enables you to bill with accuracy and transparency, if you’re servicing clients, or ensures that your paying only for productive hours, if you’re tapping contractors or freelancers.
Timesheet. Employee attendance is also monitored; the standard tool is tracking log in/out and capturing this data on a timesheet. A timesheet may also indicate leaves or holidays, but an employee monitoring software usually leaves the more robust HR functions to an HRM, ERP or a standalone timesheet app.
An employee monitoring software may be additional operational cost, but the returns surpass the expense. Consider these advantages:
What are the latest trends in employee monitoring software? Some of these are now being explored, while others are still a concept that’s best taken with reservation.
What are the potential issues with employee monitoring software? There are major and minor implications, but none that cannot be addressed by major systems in the market today.
Our Score 9.5
User Satisfaction 100%
Our Score 9.3
User Satisfaction 82%
Our Score 9.2
User Satisfaction 99%
Our Score 9.1
User Satisfaction 96%
Our Score 9.0
User Satisfaction 92%
Our Score 8.9
User Satisfaction 100%
Our Score 8.8
User Satisfaction 100%
Our Score 8.8
User Satisfaction 100%
Our Score 8.8
User Satisfaction 98%
Our Score 8.7
User Satisfaction 91%
DeskTime is a flexible time tracking solution that works on desktops and mobile devices. Read Reviews
FinancesOnline uses our unique SmartScore™ method to analyze all the solutions in the Employee Monitoring Software category to help you pick the best possible service. It evaluates the following elements: key components, collaboration tools, custom elements, integration, ease of use, help & support, security, mobile support, media rating. Currently, FlexiServer is the leader in this category and our experts are really satisfied with it. Following thorough research and analysis it received the best results among its competitors and our reviewers strongly suggest that you consider it as one of the alternatives for your company.
A look at general user satisfaction with the services in our Employee Monitoring Software category evaluated with our unique algorythm that gathers user reviews, comments and opinions across a broad set of social media platforms to help you make an informed purchase choice.
Every vendor in the Employee Monitoring Software category will offer a different set of pricing plans for its app and every package will include a unique group of tools. Below we list the overal pricing for the most affordable package offered for each product. Please note that advanced features may have an extra cost.
An analysis of what type of devices and operating systems are supported by all B2B solutions in the Employee Monitoring Software category, including mobile platforms and web-based solutions.
Find out which languages and countries are served by the top B2B apps in the Employee Monitoring Software category, including services designed for international markets and prepared for multi-cultural teams of employees.
Learn which pricing packages are supported by the vendors in the Employee Monitoring Software category to see which one suits your business needs and expenses best. Be aware that some services can provide free or freemium accounts for you to try out first.
An analysis of what kinds of companies a specific B2B solution in the Employee Monitoring Software category aims for, from small businesses and non-profits to big enterprises.
A summary of what styles of product deployement are supported by each B2B vendor in the Employee Monitoring Software category. While the majority of modern SaaS services are cloud-hosted some services may offer an on-site deployment model too.
Post by Jenny Chang